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Self-Harm Support Online Portal

About this tool

Self-Harm Network Scotland has created an online self-harm support portal. The portal provides recovery-focused support, tools, and information that anyone aged 12+ can access to enable people to support themselves and others. This includes sections for those who self-harm, people supporting someone who self-harms, and professionals working with someone who self-harms.

People who experience self-harm will be able to access support via the portal and receive a response within 24 hours of the team receiving their details. From there, the team will provide and/or connect people to the most suitable ongoing support.

Cost

The information, advice and support offered through the portal is completely free of charge.

Feedback from young people

The power of lived and living experience has helped to shape the portal from the beginning. An internal reference group was set up which consisted of people of all ages with lived experience, and practitioners and managers of self-harm services across Penumbra. Supported people were either present on these calls or gave feedback through their practitioners throughout the process of creating the portal.

We continuously collect feedback on our portal from online referrals in order to optimise the platform for all age ranges.

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